Tribu | Omnichannel Conversion

Clean, Complete Orders Ready for Processing—in Seconds

Let's face it: your inboxes are chaotic. Your team wastes hours trying to standardize orders coming in from email, WhatsApp, and social media. They’re dealing with a nightmare mix of loose text, PDFs, and Excel sheets. Worse, after spending all that time formatting the data, they often realize the customer left out critical details. While your team manually emails back and forth to get the missing info, orders stall out and the customer experience tanks.

Prospecto	Intención (IA)	Datos para Cotizar	Estado
Carlos Mendoza Industrias MX	95%	100%	Listo para Asignar
Ana López TechSol SA	88%	40%	Faltan Medidas
Roberto Díaz Grupo Alfa	72%	75%	En Seguimiento
Laura Martínez Comercial Plus	65%	60%	Datos Parciales
Miguel Torres Logística Norte	91%	90%	Casi Completo

Smart Orchestration: The Ultimate Assistant for Your Operations.

We built an AI that doesn't just receive orders—it understands them. Our engine takes whatever messy format the customer sends, pulls out the key data, and checks if anything is missing. If the order is good to go, it structures the data and pushes it straight to your platform.

If it's missing details, the AI instantly drafts and sends a personalized message to the customer on the exact same channel they used to ask for it.

24/7 Order Tracking

If a customer orders at 11:00 PM but forgets to include their size, color, or address, the AI catches it instantly and asks for the missing info. No more stalled orders.

Total Communication Control

You set the boundaries. Put it on "Autopilot" to let the AI handle requests instantly, or use "Human Review Mode" to approve every AI-drafted message before it goes out.

Native Channel Responses

The AI replies where the customer already is—whether that's Email, WhatsApp, or Instagram—keeping the interaction smooth and natural.

How it works

01

🔗

Integration

Native connection to your customer service channels. Centralized and immediate capture of incoming orders, whether in free text, PDF, or Excel format.

Multichannel Capture File Reception

02

🧠

AI Models

Data analysis and extraction in milliseconds. The system classifies information and identifies missing requirements based on your company's business rules.

Data Extraction Format Analysis

03

⚙️

Automation

Communication orchestration. Automatic generation and sending of personalized messages through the original channel to request the missing information from the customer.

Automated Follow-up Native Responses

04

🎯

Result

Reception of 100% standardized and complete orders. Data is ready to integrate directly into your ERP or operational management system, eliminating manual data entry and errors.

Standardized Orders Zero Rework

05

💬

Platform

Centralized control panel. Monitor the status of requests, validate extracted data, and manage your team's communication and approval workflows.

Control Dashboard Approval Switch

• Results

Day-one impact

90%

time reduction

100%

structured data, eliminating human data entry errors

85%

faster retrieval of missing information