Carl's Jr. México and Arco México
Insight-r, an omnichannel ecosystem connecting self-service kiosks, mobile app, website and point of sale into a single experience, with an AI-powered loyalty program that personalizes rewards based on each customer's behavior. Integrated with the main point-of-sale systems and payment gateways in the Mexican market.
Challenge
Mass-consumption chains with thousands of daily transactions, with no way to connect the experience across channels or turn those transactions into recurring relationships. Every channel ran isolated and the customer started from zero each time.
What we built
Insight-r, an omnichannel ecosystem connecting self-service kiosks, mobile app, website and point of sale into a single experience, with an AI-powered loyalty program that personalizes rewards based on each customer's behavior. Integrated with the main point-of-sale systems and payment gateways in the Mexican market.
+5M
Orders processed per year
+2M
Registered users
200%
Increase in average ticket
+40%
Returning users
At Arco México the platform runs with more than 711,000 customers enrolled in the loyalty program and 32.3 million liters sold.
Talent management in manufacturing. Omnichannel loyalty in retail and fuel. Automated tax reconciliation. None looks like the other, and we built all three from scratch. That's what "custom software" means to us: we don't adapt a template to your industry — we understand your operation and build what it needs.
Foxconn
Foxconn faced high staff turnover in its Tijuana operation. Every departure raised recruiting and training costs and disrupted line stability. There was no way to anticipate who was at risk of leaving.
In-house platform in operation
Reconciling bank movements against SAT invoices is manual work that consumes days of accounting effort every month in Mexican companies — and traditional accounting software doesn't solve it on its own.
We reply in under 24 hours. No corporate deck: just a conversation about your operation.